MDLive Telehealth App Review – MDLIVE offers great telemedicine solutions to over 39 million people. The platform was founded in 2009 and has its headquarters in Sunrise, Florida. MDLIVE offers telehealth services via its software, which serves as a great alternative to your local medicine department services and urgent care center services.
Through its certified board of physicians and therapists, you can get access to telehealth services at all hours. Now, let’s check out the review of this platform.
MDLive App Features
To gain access to MDLIVE services, you just have to follow a simple process to get started. You are required to download the mobile app, then register on the platform by providing the necessary information. Then a secure account will be created in just fifteen minutes.
The next thing you will need to do is choose a doctor. You can do this for an urgent visit, or you can schedule a more convenient time to see the doctor. MDLIVE offers telemedicine solutions to common conditions like allergies, constipation, flu, and over fifty other medical problems. Other issues covered by MDLive services include behavioral issues such as anxiety, depression, addictions, and dermatological problems like acne, rashes, and insect bites. MDLIVE also indicates that the doctors are board-certified in their specialities, so you are in safe hands.
The last is to interact with the doctor you have chosen. In this step, all you have to do is complain to the doctor and explain the problem you are having. The doctor would ask important questions to find out how you feel, and you will have to tell them how you feel. Through the interview, the doctor would infer the problem and suggest the needed medical treatment. The physician can prescribe the necessary treatment required to the patient’s local pharmacy through ePrescribe, and the patient can pick at a convenient location.
It is important to note that MDLIVE does not handle some medical problems that need direct medical examination and assistance. MDLIVE makes it evident that it does not handle medical problems like active bleeding, heart attack, and other complex medical conditions.
MDLive Telehealth App Review
Just like every other platform that offers services to users, MDLive also has its drawbacks. And the Platform has received both negative and positive reviews from its customers.
Some users have complained about their negative experiences on the platform. They have complained about physicians ending interactions abruptly and not listening to their complaints.
Another downside of this platform is that it is available to only users in the United States. So, you won’t have access to their services if you travel out of the country.
This cuts you off from the treatment you are receiving from the platform. Another problem is that telehealth services reach their diagnosis without laying hands or physically examining patients. And this may lead to them reaching the wrong diagnosis. This makes people feel that telehealthcare is not the ideal medical solution.
Some users may also see the pricing of the platform as a problem. MDLive offers services at higher pricing than its competitors.
Now more than ever with the COVID-19 pandemic, MDLive App presents a great avenue for non-emergency health management. In case you need help, you can call them through their toll-free number, or through their online portal.